1. What types of electric fans do you sell?
We offer a variety of electric fans, including pedestal fans, tower fans, desk fans, and wall-mounted fans to suit different needs and spaces.
2. How do I clean and maintain my electric fan?
Please unplug the fan before cleaning. Use a soft cloth to wipe the blades and exterior. Avoid using water directly on electrical components.
3. What is your return policy?
You can return unused and undamaged items within 14 days of receipt. For details, please see our Refund Policy.
4. How long does shipping take?
Standard shipping usually takes 5–10 business days within the continental U.S. Expedited shipping options are available at checkout.
5. Do you ship internationally?
Currently, we ship only within the continental United States.
6. Can I cancel or modify my order?
Orders can be changed or canceled only before shipment. Please contact us promptly at [email protected] for assistance.
7. What should I do if my fan arrives damaged?
Contact us within 48 hours of delivery with photos and order details at [email protected]. We will arrange a replacement or refund.
8. How can I contact customer service?
You can reach us by email at [email protected] or by phone at 818-963-9697 during business hours.