At ELECTRIC WIND STORE LLC, we are committed to delivering your electric fans promptly and safely. Please review our shipping policy for details on processing times, delivery, and shipping areas.
1. Order Processing Time
- Orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Methods & Delivery Times
| Shipping Method | Estimated Delivery Time | Shipping Fee |
|---|---|---|
| Standard Shipping | 5–10 business days | Free for orders over $50; otherwise calculated at checkout |
| Expedited Shipping | 2–5 business days | Additional fee applies at checkout |
Delivery times may vary due to carrier delays or unforeseen circumstances.
3. Shipping Areas
- We currently ship to the continental United States only.
- We do not ship to P.O. boxes, APO/FPO addresses, or U.S. territories.
4. Order Tracking
- After your order ships, you will receive a shipping confirmation email with a tracking number.
- Tracking information may take up to 48 hours to update.
5. Shipping Delays
Delays may occur due to:
- Weather conditions
- Carrier issues
- High order volumes during peak seasons
While we are not responsible for delays beyond our control, we will assist in tracking your shipment.
6. Lost or Damaged Packages
- If your package is lost or arrives damaged, please contact us within 48 hours of delivery at [email protected] with your order details and photos (if damaged).
- We will investigate and arrange a replacement or refund as appropriate.
7. Incorrect Shipping Address
Please ensure your shipping address is accurate and complete. We are not responsible for shipments lost or delayed due to incorrect or incomplete addresses. Additional shipping fees may apply for reshipment.